About Privacy Policy:

This privacy policy is applicable on all the 99paisa services / plans / offers and its associates including Gift Cards, DMT, BBPS, AEPS, Recharges (Phone/DTH/Cable) and other services. This privacy policy is not applicable on the services which have separate privacy policies and that do not consolidate this privacy policy. Please read this Privacy Policy carefully. By continuing to interact with us, you are consenting to the practices described in this Privacy Notice.

The advertisement of our services via other companies and organizations are excluded from our privacy policy.

What information you give to us:

We collect information form user such as Name, Address/Location ID, E-mail ID, Phone/ Mobile Number, PAN Card, Aadhar Card, Bank Account Details, Photograph, Outlet/ Shop Picture by any means of service provided by 99paisa.

The term Privacy Policy includes ‘Personal Information’, means and include all information –User’s personal Information, sensitive data meant to be confidential that can be related to specific or individual as mentioned above, that may have been voluntary provided by the User in connection with availing the services which are provided by this site. Other services also require User info/details in order to be executed successfully.

Exception: If User has provided any information on behalf of an open networking medium, social media, public environment, community, blog, discussion board, survey outside our website means or community, is not confidential, does not added up as Personal Information, and is not concerned to be shielded under Privacy Policy.

Methods of Collection and Data Usage:

The User provide us data by various means, via DTH Recharges, Mobile Recharges, Data Card, Electricity/Water Bill Recharges, Insurance Premiums, Money transfer and any further User data through any services provided by 99paisa.

At the time of User Registration; User name, Mobile number for verification and contact, PAN card number, E-mail ID are provided by the User.

Services available only for the 18+ people:

This website is not intended for children and we don’t directly, knowingly collect data from minors. 99paisa shall, hereby declares that the services, including Registration, login process are only accessible to the 18+ User. No User shall be granted the membership of the website under the specified age.

Cookies:

• Cookie is a small piece of file which is sent by website to the user in their device and stored in users’ desktop/mobile device’s memory drive with users’ consent.
• After acceptance, the cookies helps in analyzing the web traffic. The cookies are used to modify the operations according to the User’s needs, likes and dislikes by gathering and remembering the information about the User’s preference.
• 99paisa uses cookies to make the user services better and to analyze data about web page traffic and improve our services. This cookies data is short time information source, after statistical analysis the data is removed from the system.
• Cookies are usually accepted by the User’s browsers automatically and sometime User’s permission is asked. Cookies are necessary otherwise User’s will not be able to take the full advantage of the service.

Policies for Third Party Access:

• We are deeply concerned towards the data and information security of the Users’.
• 99paisa is never to share any personal or sensitive data with any external organizations or to grant any third party access. If, there is any case of disclosure of data, then there condition should be as following:
• There should be a legitimate transaction for reporting which may be necessary or required pursuant to applicable law or pursuant to the terms conditions applicable to such information as agreed to with 99paisa.
• 99paisa may disclose information about User and/or business associates if directed by court, regulatory, statutory, or other authorities.

Disclosure of Data/Information:

99paisa may disclose information about User and /or business associates if directed by court, regulatory, statutory or other authorities. 99paisa shall immediately take consent of the User and / or business associates giving sufficient details of the court order or regulatory or statutory or similar process before disclosing the information of User and / or business associates.

99paisa deeply concerned towards Users’ data security and privacy manners, so we keep Data Retention period 2-3 years as applicable by the rules.

Business Transfer:

If the control of the business transfers from one management to another set of managements, also, the employees, user data, information, application products and other business affiliates also gets in other owner’s hand, so, therefore, in such a case, the old company shall not be responsible onwards. Users and business associates are requested to keep check on the same.

Terms of uses of Personal Information:

The Personal Information, which are requested by the User, to inform about our new plans/offers, customize User’s experiences, detect the 99paisa errors and prevent our services from them, bug issues, server crashing issues, troubleshooting regulations, reimbursement, security updates, general updates, cookie data collection, dispute resolution, monetary frauds & criminal activity, implementing Terms & conditions etc.

Our intention behind collecting the user’s personal information so that we can help user to get appropriate information and to understand which part of the services, products and offers tends to be most interested.

The information gathered from the User as non-personal, during their interaction with the services. ISP (Internet Service Provider), Applications, Operating Systems and other similar information.

In case, if 99paisa combines the non-personal information with personal information, the combined information will be treated as Personal Information as long as it remains combined.

99paisa Information sharing, storing conducts:

99paisa hereby declares that, it will collect, store and share the user data as per the requirements.

When there are situations like violations of our Terms or Policies, or other harmful or illegal activity; legal request (e.g. search warrant, court order or subpoena) if we have a good-faith/belief that it is necessary to detect, prevent and address fraud, unauthorized use of the products; to protect our rights, property or products or services, regulatory enquiries, or to prevent death or imminent bodily harm.

Advertising

Advertisements appearing on the 99paisa website services are delivered to the User by third party advertising partners, who may set cookies. The ad server are permitted to recognize the User system each time the User clicks on an advertisement. This policy does not cover the use of cookies by any advertisers.

Data Retention:

The Users’ Data is kept in our system for various legal purposes including Tax, Audit and other legal purposes. Our Data Retention Period is 2-3 years.

Information received by us during the transactions/services/product facility can be accessed and preserved for an extended period of time. This preserved data can be a subject of a legal request or obligation, government investigations of possible violations of our Terms or Policies, or otherwise to prevent harm.

Dispute Resolution:

If, there is any dispute regarding our services/plans/offers during the execution of the service or after the execution of the service, You shall first contact to US. Our team members shall try at their extent to resolve the problem.

Contact Information:

For the Dispute Resolution, or any other inquiries related to our services, the User/Retailor/Distributor shall make a contact with our sales team. You shall visit
info@99paisa.com

Future changes in privacy policy:

We change our Privacy Policy from time to time without any prior notification.

Other Website Links:

Our website contains other website links, if the user clicks through them, they should read their privacy policies.

User acceptance of these terms

By using the Services, User signifies his/her acceptance of this Policy. If the User does not agree to this Policy, please do not use the 99paisa services. User continued use of 99paisa services following the posting of changes to this Policy will be deemed User acceptance of those changes.